Pull straight down on the emergency release rope once the door is open.
How to disengage genie garage door opener.
This prevents the carriage from reconnecting to the opener rail trolley.
How to reengage a garage door opener.
To disengage the garage door opener your garage door must first be in the down position.
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Pull the emergency release rope toward the opener motor head.
Push the up down button 3 times to open the garage door.
Why is this important.
If your garage door is stuck in the up position disengaging the garage door opener will release the trolley a piece of the opener that moves along with the door when it goes up and down and it could come crashing down.